If any of these 5 signs sound familiar, it’s time to switch gym management software. While change can be daunting, your team and business will quickly realise the benefits of moving to a new fitness club management system.

Gym management software is an essential tool for your fitness business. And there comes a time when you need to upgrade to a new gym software solution. If any of the following 5 signs sound familiar it’s time to consider a move:

#1 Communicating with members at scale is tough

Now more than ever you need to be able to communicate with members at scale. Your gym management software should have in-built marketing automation capabilities. So, you can manage member email and SMS communications with ease straight from your software.

You need to be able to target members with personalised, timely email and SMS messages – set up, scheduled, and sent automatically via your fitness club management software. No manual data work, no switching systems.

#2 Collecting membership payments is challenging

Are you having that awkward late payment conversation with members all too often? Finding it tough to figure out who has and hasn’t paid each month? Yes? Then, it’s time to move to a software partner who takes these headaches away.

Switching to an all-in-one gym management system that incorporates membership payment collections – including proven processes to follow up on missed payments – will free your team to focus on your members. Plus, you’ll always have accurate, real-time payment information for reporting and forecasting.

#3 Outdated, slow technology frequently holds you back

If your technology and software is becoming outdated – built on archaic infrastructure with growing technical debt – you will increasingly find your business is being held back.

From spending time trying to help your team and members resolve issues caused by the software, to a lack of ability to integrate with new technologies, move to a modern, agile software before it’s too late.

You need a flexible health & fitness club management system that’s an API-first, open platform. So, you can create the exact member experience you want for your fitness business. Stand out from the crowd with an exceptional member experience.

#4 Consistently looking for workarounds

Likewise, if you’re always needing to find workarounds for seemingly straightforward tasks, it’s time to look at alternative options.

If limiting features are slowing you down – like a lack of self-service options for members – then your ability to scale will be limited. Blocking your growth. You need features that help you scale, while offering an intuitive, easy-to-use experience for your team.

#5 Not getting the support you need

Finally, you need to feel supported by a partner who is always on hand to help your business succeed. Whether you have a challenge that needs solving or want best practice advice, your gym management software partner should be on hand to listen, understand and help.

Ready to make a change?

Xplor Gym can help you solve all these challenges. Do business your way with a flexible all-in-one gym management solution that’s built for growth to help you thrive.

We believe switching to a new gym management software should be easy – no matter how large or complex your fitness business is. So, our experienced project management experts are on hand to do the heavy lifting for you.

When you make the move to Xplor Gym, our team will make sure your implementation and onboarding period is hassle-free and smooth. We’ll provide clear timelines and agreed-upon specifications for the project, so you go live on-time and on-spec. And with an intuitive user experience, coupled with training, you and your team will be up and running fast.

We even offer data migration services, importing all your data for you and avoiding member impact.

Get in touch to learn more about Xplor Gym.

Article by Xplor Gym

First published: 04 May 2023

Last updated: 19 February 2024